LS
Lindiwe S
1 reviews | Active since Jun 2021
09 Jun 2021, 14:48
Vodacom poor service
They bill me penalties for missed payments whereas they debit my account before time and they are charging me for an extra month after my contract period ended because they want me to give them notice after my 24 month contract lapsed. Poor service....
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Vodacom's replyOfficial
10 Jun 2021, 09:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Jun 2021, 09:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team