DV
Daleen V
1 reviews | Active since Dec 2019
20 Apr 2020, 23:52
VODACOM POOR SERVICE!!!!!
POOR SERVICE FROM VODACOM!!!!!
Signed for a 50/50 MB fibre line but have only been getting a 4MB line. I have submitted numerous service requests, I have called them everyday and still NO SERVICE!!!! They keep on telling me they will call me back, but they never do. They just close service requests without fixing the problem!
Will never recommend Vodacom to anyone!!!
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Vodacom's replyOfficial
21 Apr 2020, 07:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Apr 2020, 07:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team