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shabbir R
1 reviews | Active since Mar 2012
23 Apr 2022, 10:20
vodacom poor service
the service has been getting very poor over the lasy few months and now for 5 days no service at all .contacting the customer support is a nightmare.had to resoirt to going to mtn to be able to do business .
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
23 Apr 2022, 23:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply23 Apr 2022, 23:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
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shabbir R's updateReviewer Update
25 Apr 2022, 09:14day 7 and no service or reply from vodacom.i got a message someone will contact me but this has not happenned .
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shabbir R's update25 Apr 2022, 09:14
Reviewer Update
day 7 and no service or reply from vodacom.i got a message someone will contact me but this has not happenned .
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shabbir R's updateReviewer Update
29 Apr 2022, 12:02i was contacted about the issue but there is still very poor service and the signal still keeps on dropping maybe its on for 5 minutes off for 5 minutes on average .i called the call centerv and while busy with him the line dropped .he was awre of it and will call back ,but cannot do that bec no signal which is very errativc over the last 3 days from no signal for 7 days before that.ref no ***.
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shabbir R's update29 Apr 2022, 12:02
Reviewer Update
i was contacted about the issue but there is still very poor service and the signal still keeps on dropping maybe its on for 5 minutes off for 5 minutes on average .i called the call centerv and while busy with him the line dropped .he was awre of it and will call back ,but cannot do that bec no signal which is very errativc over the last 3 days from no signal for 7 days before that.ref no ***.