BB
Brenda B
1 reviews | Active since Nov 2019
16 Nov 2019, 18:35
Vodacom poor service and signal
I’m a client with Vodacom for the past 23 years and run a business from home in Irene Farm Village, for the last 3 week the connection keeps dropping, going from 4G to 3G to Edge to nothing. I have logged 3 tickets with them and have heard nothing in return other than SMS’s saying the issue has been resolved. I’m very disappointed with the service and signal and can not believe that this issue can not be resolved. FRUSTRATED AND LOOKING AT MOVING MY BUSINESS ELSEWHERE!!!
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Vodacom's replyOfficial
17 Nov 2019, 13:16Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply17 Nov 2019, 13:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team