GB
Gert B
1 reviews | Active since Nov 2018
12 Dec 2023, 13:55
Vodacom poor service... again!
The call centre people that are supposed to focus on customer service are ***********, speak too fast with a very heavy accent in a very noisy environment and DOES NOT communicate properly!
When they do phone you, the call is automatically put on hold for minutes and when someone finally answers, it cuts off! Pointless to try and do anything with a Vodacon callcentre.
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Vodacom's replyOfficial
12 Dec 2023, 13:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Dec 2023, 13:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team