Vodacom - Poor Service

After my contract expired in 2019, Vodacom continued to bill me monthly without written consent from me. Monthly debit orders continue to run without me even making use of the number, SMS, or calls. If that was not all, I decided to cut my losses and pay the outstanding "unauthorised " contract extension outstanding balance at one of the Vodacom outlets. The lady assured my daughter that all is cancelled and we have nothing to worry about. To my surprise this month Vodacom again deducted the same monthly contract amount. How is it possible that a company like Vodacom can outrightly take money for services not used, and further more continue to debit a paid up contract which was cancelled. If the can do this in a simple administrative procedure what could happen to normal billing of accounts. I would most definitely not recommend Vodacom to any of my friends, family or business associates.