Vodacom poor service

I've never dealt with a useless business in my entire life like Vodacom. 1st of all they debiting me month to month on the 20th but to my surprise they blocked my numbers saying I'm in arrears. Asked why I'm in arrears if you debited full amount last month on the 20th and date for debit this month (20th) hasn't reach yet, they said consultant made a mistake but to my surprise I'm the one who supposed to be held accountable for mistakes done by them. I had 3 contracts with Vodacom and canceled only one, looks like many issues came from that cancelation of one number but they failing to fix their own mess

The consultant (Happy Khoele) who was assisting me further asked her manager (Chanel Naidoo) who came with attitude and told me there is nothing that she can assist me with I must call accounts department and dropped a call just like that.

At the moment I can't make a call but they debited full amount on the 20th of April, next debit is on the 20th of May. Can someone please assist urgently with this matter.

Anyone who want to take contract with Vodacom must think twice because the service is the poor of the poorest.

My contract cellphone is *** Was told reference number is Happy Khoele 16 May 2026 @07:09