VODACOM - POOR SERVICE

Item: Vodacom
Rating: 1
Author: Louis S

I bought data on 22/09/2022. Never received it. I sent an e-mail and received a ref 002DSaHJQC9J3KRC. VODACOM said that they have sent my query to TOBi for investigation. Who the ???? and I nearly said that word is TOBi. I sent another email on 27 September just to be informed that TOBi is attending to this. Rest assured - I will never buy data from VODACOM as I only buy data when I need it. It was for the Queens funeral. Funeral is over so keep your data.

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Replies (1)

Vodacom's replyOfficial

03 Oct 2022, 20:05

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply03 Oct 2022, 20:05

Official