vodacom poor service!!!!!

Item: Vodacom
Rating: 1
Author: mariana J

I cancelled a contract last month send all documents and proof of payment and they still continue to deduct payment and did not cancel.

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Replies (1)

Vodacom's replyOfficial

12 Feb 2024, 07:55

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply12 Feb 2024, 07:55

Official