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Warren M

1 reviews | Active since Oct 2015

14 Oct 2015, 13:05

Vodacom Poor Service

I am very annoyed with Vodacom <br> I set a billing limit on my wifes phone to ensure that she only uses the allocated bundle <br> <br> But Vodacom are so pathetic that even though she has 200Mb data bundle available on her account <br> They block the entire number because the bill limit has been reached on the voice side <br> <br> *** ???? Vodacom ever heard of dedicated accounts ??? this is a major oversight and they refuse to address it they say \thats just how the system works"<br> <br> MTN does this properly I can use my bundle data even though i have a R0 spend limit on my account and have used all my talktime for the month<br> <br> as soon as we can we are leaving Vodacom's really pathetic service and silly excuses <br> <br> Warren<br> ***"""

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Replies (1)
Vodacom
Vodacom's reply14 Oct 2015, 14:42
Official
Hello Wazzsta,

Thank you for the posting.

A consultant will be in touch with you soonest.

We apologise for any inconvenience caused.

Regards
MK
Consumer Website Team