Vodacom - poor service

Item: Vodacom
Rating: 1
Author: Jenni S

I have had no internet since Sat . 23 January & have had no luck with Vodacom as regards sorting it out! They tell me it is fixed but I still cannot get internet !!! Requests for service delivery managers to contact me have been ignored . Shocking service

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Replies (1)

Vodacom's replyOfficial

01 Feb 2021, 09:43

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply01 Feb 2021, 09:43

Official