BP
Brandon P

1 reviews | Active since Jul 2022

15 Jul 2022, 11:23

VODACOM POOR SERVICE

VODACOM VERY POOR DISPUTE RESOLUTION. I POSTED MY DISSATISFACTION ABOUT THE WAY VODACOM HAD HANDLED TWO ***** DISPUTES THAT HAD NOT BEEN HANDLED. VODACOM THEN REPORTED THAT ONE CASE HAD BEEN RESOLVED AND MY MONEY CREDITED. ? WHERE TO - I CANNOT FIND IT. NO MENTION WAS MADE ABOUT THE SECOND CASE. I AM NOW REALLY AGGITATED AND WILL CERTAINLY BE DOING NO FURTHER BUSINESS WITH THEM AFTER 27 YEARS. ITS QUITE SHAMEFUL ON VODACOMS PART.

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Replies (1)
Vodacom
Vodacom's reply15 Jul 2022, 12:07
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team