CL
Christie L
1 reviews | Active since Jul 2009
08 Oct 2015, 11:06
Vodacom Poor Service.
Received my new Invoice from Vodacom this morning. <br> My invoice is R 2100.00 I never ever use all my minutes (500 minutes) Connect on WI-FI at work and WI-FI at home. Strange thing is my itemized billing was not included in the mail. I ALWAYS get my itemized billing. Just strange that my account is so exceptionally high and funny enough i cannot see why because my Itemized billing was not included. Already called the Vodacom customer care centre twice early this morning....I am still waiting.....Very disappointing my contract ends next month I think its time to move on.<br> You have another thing coming if you think i will pay 1c without my itemized billing report.<br>
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Vodacom's replyOfficial
08 Oct 2015, 15:10Hello clauwrens,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply08 Oct 2015, 15:10
Official
Hello clauwrens,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM