Vodacom poor service

Item: Vodacom
Rating: 1
Author: Samuel P

I upgraded my contract with Vodacom i got my router delivered with a voucher saying I need to redeem this voucher in order to get my TV I called Vodacom the consultants tell me she can't do anything about the voucher being invalid but how then should I pay for something that I don't have this sucks

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Replies (1)

Vodacom's replyOfficial

04 Sept 2025, 14:22

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team

Vodacom's reply04 Sept 2025, 14:22

Official