tS
tommy S
1 reviews | Active since Sept 2019
30 Sept 2024, 10:34
Vodacom poor service
The Vodacom chatbot cannot assist with my problem,
Firstly, I purchased 1GB DATA on 11Sept 2024 but it did not reflect in my Vodacom account. On 28 Sept 2024 I purchased two R5-00 air bundles and again both did not reflect in my Vodacom account.
Secondly, I am unable to connect to iMessage's.
Why all these problems???
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Vodacom's replyOfficial
30 Sept 2024, 12:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Sept 2024, 12:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team