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Esihle D

1 reviews | Active since May 2024

14 Sept 2026, 17:28

Vodacom poor service

I had a contract with vodacom that I ended up canceling within 12 months and paid up everything including the cancelation fees at vodacom N1 City in 2024 already. Now I'm getting harassed by nudebt saying I owe vodacom and vodacom keeps deducting money from my account. When I visit the store I am told to contact customer service which I don't get assisted. I have sent multiple emails to but nobody responds

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Replies (1)
Vodacom
Vodacom's reply15 Sept 2026, 08:38
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team