Vodacom poor service
<p>I've upgraded in the first week of May to the L+ Package at Vodacom Galeria. The package included the S8 phone and the Samsung Fit 2. The phone was received immediately but was promised the the fit 2 watch should be there the next week. After a lot of calls to the Vodacom Shop Galeria (Micheal) and promises that the stock should come soon I'm still sitting without a watch which I'm already paying for. If stock is not available Vodacom should remove this specials from their list and only supply phones. I've been a customer of Vodacom since 1998 and this is unacceptable. Poor service. I have to phone everytime to find out what is going on.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
