1 reviews | Active since Jan 2020
Vodacom Poor Service
Poor service for executing simple requests, like a tax statement. They send the wrong stuff then the Call centers are jammed up and takes hours to get through to more poor service and dont care attitudes, constantly.
I Purchased a Gig of data as a prepaid top up and on dropping to prepaid from contract, I now see that its vanished along with 150 min airtime.
I was travelliing and they revoked my email vodamail address linked to a vodacom no - nevermind that i am a longstanding client of over 26 years. The data is rediculously expensive and I find the tech staff at the centres dont even know their own processes and products that they are trained specialists within. Thats my experience lately with Vodacom. I am bitterly disppointed .
And to add , Vodacom *****ing data and airtime is evident when I purchased a Gig data and vanished . Load R 100 airtime and make one local call and balance is zero - no way this is theft or their systems dont work at all , or both. And , your service is shocking !
This cant carry on like this .Really ! , Vodacom ! you need to catch a serious wake up or the market will wake you up, before you wipe the sleep from your eyes.
And to add , Vodacom *****ing data and airtime is evident when I purchased a Gig data and vanished . Load R 100 airtime and make one local call and balance is zero - no way this is theft or their systems dont work at all , or both. And , your service is shocking !
This cant carry on like this .Really ! , Vodacom ! you need to catch a serious wake up or the market will wake you up, before you wipe the sleep from your eyes.