Vodacom Poor Service

I had three contracts and decided to put two lines on prepaid. During this time I received discounts on my contracts. On the last day before going to prepaid, I decided to keep my main number on contract but was told it was to late and had to wait 6 months, after which I could return and get my usual discount. Six months has passed and I tried to get my line back on to contract with my usual discounts as an existing customer. Seems no one can help. I spent 45 min on line moving from one department to the next. Direct sales can only provide me with their normal contracts and retention is the only place where I am able to receive my usual discount \however"";5;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;858851;357;16;2;0;1;0;0;2;NULL;NULL;NULL;15/06/04 14:10;15/06/04 12:23;VODACOM'S BAD SERVICE;6,91E+12;;***;I have a contract with Vodacom since 2005 and have 3 phones currently on this contract. I have recently upgraded my personal contract and is highly dissatisfied with the service I have received. The agents at the call centre cannot help me (or will not). I have send numerous e-mails the past few days, with no response whatsoever.<br> This is pathetic service and I want my complaint to be resolved.. Ref nr : 0012~263P and : 0044~42AR ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;366646;759697;8;5;0;0;0;0;5;NULL;NULL;NULL;15/06/04 14:22;15/06/04 12:29;Excellent experience;;Richard/Evan;;Just wanted to say what a good experience we have had with Morso Fireplaces in Lansdowne, Cape Town. From when they first came to quote us, to the purchase an installation of our O6 fireplace, they were helpful and efficient.<br> Two years later when we were renovating and needed the fireplace removed and re-installed later, they were again super helpful and professional.<br> Finally we have now had to buy a guard to stop our toddler from touching the flue in the loft, and the whole process was quick and easy.<br> <br> My wife and I both agree that buying the fireplace was one of the best investments we made, and getting it through Morso was an excellent decision.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;405136;770479;14;2;0;0;0;0;2;NULL;NULL;NULL;15/06/03 12:14;15/06/04 12:32;Very Bad Service !!!;8,61E+12;;***;I went to the Key West branch and bought a Lounge set .<br> The gentleman confirmed that I will have delivery the same day. <br> Only hours after do I get a call from the lady at the warehouse in JHB saying that they will not be able to deliver on the same day as she took too long to process the order. <br> Already I wasted my time by taking off from work to wait at home for the delivery. <br> This morning they didn't even bother to phone me , so I called them to ask when delivery will take place. <br> I was told that the drivers cell phone is off and they do not know where the goods are. <br> Again, a whole day is wasted by taking off from work to wait for the delivery , and they can not tell me when I will get my lounge set as they don't know where the driver is!!! That is absolutely nonsense!!!! <br> I saw all the other negative and bad feedback reports posted on Hello Peter and i just hope that when I do eventually get my delivery , that it is in excellent condition and that it is the right stuff!!! <br> <br> I will never buy from them again though. <br> Don't know how they are still in business.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;858857;809475;19;2;0;0;0;0;2;NULL;NULL;NULL;15/06/04 13:45;15/06/04 12:33;Beware of TUPA;;Estelle/Antoinette;***;I signed an 8 months lease agreement with TUPA soon as i moved in last year by Rodturf building turfontein i saw their true colors. They do not maintain their flats and their flats are not secure at all. My flat was broken into twice and my valuable belongings were taken and i reported to Estelle and also the police. They promised to put burglar bars by the balcony but up to now it was never done. The main gate has been broken for over 3 months and nothing was done. I gave 1 month notice and they refused it saying I should give 2 months notice. They refused to give me back my deposit and also black listed me. How does that work?Doesn't. TUPA have an obligation towards their tenants to ensure they put some security measures like a lockable gate and burglar bars please be warned they only want money not the welfare of the tenants. I am very disgusted at the way the conduct themselves. The world needs to know the type of people they are. I am a single parent with 2 small boys so was i supposed to keep staying in such conditions endangering even my kids all in the name of another month of notice....really let's be fair and honest.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;858858;873056;7;5;0;0;0;0;5;NULL;NULL;NULL;15/06/04 14:22;15/06/04 12:33;best honey moon with platinum leisure;;;***;i honestly dont know what to say.<br> <br> i had a wonderful time on my holiday it was made extra special by platinum leisure.<br> <br> well it was for my honey moon and it came as a surprise really loved it.<br> <br> thanks,<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;85392;357;16;2;0;1;0;0;2;NULL;NULL;NULL;15/06/04 14:26;15/06/04 12:34;Cost of opting out;***;;***;I don't see why I have to pay to Opt out of SPAM advertising.<br> <br> Those cost should preferably be for the sender of the SPAM or whoever compromised my privacy by selling my phone number details.<br> <br> If banks can send a free confirmation/response message by sms to confirm your actions during online banking transactions, I don't see why that can't be implemented for SPAM advertising.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;858860;746152;28;5;0;0;0;0;5;NULL;NULL;NULL;15/06/04 14:31;15/06/04 12:35;Always Eager to help;9,30E+12;Craig Mars;***;I am having a great experience with Craig Mars, He is quick to reply and eager to help.<br> <br> Well done!:) ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;474249;832309;20;2;0;1;0;0;2;NULL;NULL;NULL;15/06/04 14:21;15/06/04 12:37;bad service ;;branch manager ;;On the 04th of June at around 13:42 i placed an order from a lady called Slindile @ 15:00 after enquiring about my order i finally received an inccorect order after noticing people who came after me receiving their orders. So wen i asked the staff i get bad attitude. I mean really, it was not even busy for them to behave like that. I finally cancelled my order, and wanna caution everyday about Burger king. Stinking service ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;604920;772353;9;2;1;1;5;3;5;NULL;NULL;NULL;15/06/04 14:34;15/06/04 12:44;Unable to install DQ track;7,41E+12;;***;We have 2 cars on one insurance policy and both cars should be fitted with DQ track devices that work or so we were told.<br> <br> After 2 months Discovery is still unable to get both devices to work.<br> <br> I have phones many times i have sent emails, every time its the same answer from their staff \i will get back to you\"". I have never received a call back.<br> <br> Surely you are able to get 2 devices work if not then what is the point of having them.<br> <br> Your service is shocking to say the least"