Vodacom poor service

I am extremely frustrated with Vodacom’s customer service. I reported my internet issue on Sunday, contacted the call center on Monday, and was given a reference number with the promise that a technician would call me. It’s now Tuesday, and I have not received any follow-up. I called the call center again this morning and am still waiting for assistance. The lack of communication and slow response is disappointing, especially when customers expect reliable support for essential services. This experience makes it clear why so many people are dissatisfied with Vodacom’s service