Vodacom poor service.

Vodacom has become poorer. I am experiencing a situation where when I am being contacted, callers hear an automated message saying my number doesn't exist, yet am able to make calls from the same number. Recently it has become impossible to speak to a call Centre agent. They've introduced some Tobi sms service where one has to select preloaded options, unfortunately on several occasions I've had problems that are not on this Tobi menu. My number is listed on hello Peter. . I can be contacted on ***. So frustrating. Even the automated voice on the 135 number doesn't cover all options. This is very bad service.