HM
Hlengiwe M

1 reviews | Active since May 2017

08 May 2017, 15:18

Vodacom Poor Service

<p>Vodacom continues to bill me for three ********** contract ******* *****!!<br />I have a contract that was **********ly upgraded atvodacom but confirmed and verified and communication sent but Vodacom continues to bill me for it, despite countless phone calls, emails and even a.</p>

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Replies (2)
Vodacom
Vodacom's reply08 May 2017, 16:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply14 May 2017, 10:59
Official

As per our e-mail communication, this query has been resolved.

We apologise for any inconvenience caused.

Regards,
R. Maart