WP
Willem P
1 reviews | Active since Apr 2018
22 Oct 2018, 12:08
Vodacom poor service
I have 3 contracts with Vodacom and lives in Robertson in the Western Cape. The service of Vodacom is very poor in Robertson. Saterday we had no service for more than 7 hours. What I'm gonna do is, when my upgrades is active, I'm gonna change to a other network and leave Vodacom.
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Replies (2)
Vodacom's replyOfficial
22 Oct 2018, 12:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Oct 2018, 12:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
WP
Willem P's updateReviewer Update
30 Oct 2018, 11:44I still have problems with Drop calls. You cant make a full call without lose connection during the call. What must I do? I'm so fedup with this service. I'm not the only person that have this issue in Robertson. Almost all Vodacom users in Robertson have this issue. Please help
WP
Willem P's update30 Oct 2018, 11:44
Reviewer Update
I still have problems with Drop calls. You cant make a full call without lose connection during the call. What must I do? I'm so fedup with this service. I'm not the only person that have this issue in Robertson. Almost all Vodacom users in Robertson have this issue. Please help