1 reviews | Active since Apr 2017

13 Apr 2017, 13:23

Vodacom poor service

<p>Number has been suspended. For 4 days. Account is paid. Several emails, phone calls to service centre, visits to Vodaworld this has not been resolved. Poor poor service. Then you start searching the internet and see thousands of similar complaints. And you wonder how can this Company get away with this type of service. I have been a customer for nearly 20 years and this is how they treat you. No response. Terrible. </p>

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Replies (1)
Vodacom
Vodacom's reply13 Apr 2017, 13:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team