1 reviews | Active since Aug 2010
VODACOM POOR SERVICE
This is absolutely ridicules. I have made a payment on my account on Monday. They said I can do my upgrade on Tuesday. When I got to Wonderpark Store, the lady Pride was very helpful. She said that my payment does not reflect and she contact someone to update the account. He told her it will reflect between one and 4 hours. I told her that I will rather come back today. On arriving at store she checked and it still did not update. How many years do I have to wait now for my account to update. Please understand that Pride went out of her way to assist
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Elmarie,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Ashwin Abdurahman
Consumer Website Team(SA)
Dear Elmarie,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Ashwin Abdurahman
Consumer Website Team(SA)