Vodacom Poor Service

<p>My wifes cell Ph was stollen on Sunday so we phoned Vodacom Customer Service to have the phone blocked. As we could not confirm the how much airtime she received a month they refused to block the sim and told us to go to a Vodacom Shop even after requesting to speak to a superviser.</p> <p>Went to the Vodacom Shop at Cape Gate and after standing in a que was told they couldnt assist until we provided a afidavid from the Police. The Customer Care Call centre could have told us that this was a requirement.</p> <p>As my wifes contract was expired anyway she signed up for a new contract and sim swop and was told that the activation could take up to 48 hours. The 48 hours is up and the phone is still not activated, so I went back to Cape Gate and am now told that this can actually now take up to 7 Days !! If we were told this upfront we might have rather gone to Telkom or MTN and got a better deal.</p> <p>deal: V16NV2474</p>