CB
Carlo B
1 reviews | Active since Mar 2016
05 Mar 2021, 16:26
Vodacom poor service
I have been having issues getting my contract that ended 14th june 2020 already cancelled. I have been at the vodacom stores twice already, no help. Been calling for the last 2 months, but poor poor service. Have been liaising on FB messanger, get promised someone will call to sort it out.
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Vodacom's replyOfficial
06 Mar 2021, 10:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Mar 2021, 10:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team