NT
Ntombifuthi T
1 reviews | Active since Jan 2020
07 Jan 2020, 09:01
Vodacom poor service,
I have purchased Vodacom 100MB data yesterday (06/01/2020) at 14:08, and it was gone before end of the day. This morning (07/01/2020) at 5:31 am, I louded again 100MB and it did not even show on my balance it still says 0.00 balance..i have been trying to call your customer care but im unable to speak to an agent due to unforseen problems
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Vodacom's replyOfficial
07 Jan 2020, 09:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Jan 2020, 09:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team