Vodacom poor service

I have been Having network problems with Vodacom in the Despatch /Uitenhage area non stop for the last 2 Months. Not only have i got this problem, but also a couple of people<br> that i know. I have tried to contact Vodacom on numerous occasions, with no success. On Saturday, i was lucky enough to get trough to a consultant, who told me that before Vodacom would even consider looking at the problem, they would nee 5 telephone numbers minimum from me, of people experiencing the same problem. She then proceeded to tell me that i must walk up and down my street and get numbers from my neighbour's, and just refused to provide me with any further assistance unless i do just that. I then emailed vodacom with the complaint, the same day, and have as yet had no response from them. I have spoken to hordes of people saying just the same thing about Vodacom's extremely poor service. I am loosing business due to their negligence as i can make or receive nearly no phone calls. receiving sms's a day or 2 late. What am I to do with this problem?