CL
CP L
1 reviews | Active since Nov 2015
02 Sept 2020, 15:10
Vodacom poor service
We have ordered for the deceased account to be stopped - EARLY this month however vodacom still decided to take debit order. We are going to reverse debit order as the account has been suspended but you choose to still take debit orders. Phone me to discuss client details
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Vodacom's replyOfficial
03 Sept 2020, 07:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Sept 2020, 07:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team