Vodacom poor service

<p>I am very disappointed in the level of service i have received from Vodacom.<br /> <br /> In the last couple of months,they allowed 3 ********** sim swops on my wi-fi router and on both my Phones. <br /> <br /> The last ********** sim swop on the router came to R71796.49. It took 3 months before i could use the wi-fi router again. Currently the bill on my two phones are R18937.23 and R8078.98. The Vodacom ***** department is closed after hours. They never phone you back to resolve the problem. I have asked the call centre and ***** department numerous times that one of the Managers of Vodacom must phone me regarding this huge problem. I'm still waiting. <br /> <br /> I don't have the time to make endless phone calls , make affidavits at the Police station and sit for hours at a Vodacom store ever time a problem occur . Not to mention the lost of income due to clients that can not get hold of you. <br /> <br /> How do they allow a ********** sim swop. If i need to do a sim swop, i have to go to a Vodacom store with my ID, not just a copy.<br /> <br /> I would like to know if other consumers think i should keep on doing business with a service provider like this and recommend them ??</p>