Vodacom poor service

<p>I did an upgrade which was activated on the 30th June instead of 1st July. I had just purchased 1GB of data towards the end of June and this was taken away without any notice or warning and the R200 airtime I was given with the upgrade was exhausted before I knew it because the data was running of the airtime. When I called vodacom on the 30th June they said they will log a complaint and I will be contacted in a few days and the problem will be rectified and I will be reimbursed. I was not contacted so I called back on the 3rd July and I was told the reference number I was given via sms isn't valid so they have to log another complaint and I will be called in a few days but again no one called so I called back on the 9th July and I was told that the problem is being attended to and someone will call me. I called again on the 30th June because I was billed for the 1GB of data but I was told to pay the bill because I will be reimbursed so I paid it. It's now the 23rd August and I didn't get any feedback so I called again and was told the case has been closed because they found nothing wrong and I was given another number to call. Almost 2 months of me making calls and being told someone will call me but nothing has happened. Is this the level of service Vodacom is now offering? The customer service agents are clueless. This problem isn't resolved because if I knew I will lose that data I will never have bought it. I want to be reimbursed with the data that wad taken away because i had to pay for it. Will think twice before I upgrade with Vodacom. 0</p>