Vodacom - Poor Service
I've been trying since July 2020 to sort out problems with my contracts. E-mails are not answered and telephonic instructions are simply not followed through. Pathetic and poor service after being a loyal client for 25 years.
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Vodacom's replyOfficial
13 Feb 2021, 13:36Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Feb 2021, 13:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team