LT
Lelanie T
1 reviews | Active since Mar 2023
27 Mar 2023, 19:31
Vodacom poor service
Vodacom have gone ahead and migrated four of my lines to higher packages without my consent . This is *******. I have been trying to sort this out for two months now to no avail. Poor poor service.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
28 Mar 2023, 07:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Mar 2023, 07:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
LT
Lelanie T's updateReviewer Update
28 Mar 2023, 19:26Still my complaint has not been addressed.
This is a very poor reflection on a big company like Vodacom. Or has customer satisfaction seized to exist for them????
This is a very poor reflection on a big company like Vodacom. Or has customer satisfaction seized to exist for them????
LT
Lelanie T's update28 Mar 2023, 19:26
Reviewer Update
Still my complaint has not been addressed.
This is a very poor reflection on a big company like Vodacom. Or has customer satisfaction seized to exist for them????
This is a very poor reflection on a big company like Vodacom. Or has customer satisfaction seized to exist for them????
LT
Lelanie T's updateReviewer Update
28 Mar 2023, 19:29Does within due course mean days months or years??????
LT
Lelanie T's update28 Mar 2023, 19:29
Reviewer Update
Does within due course mean days months or years??????
LT
Lelanie T's updateReviewer Update
29 Mar 2023, 15:34No one has been in touch with me. So I really do not know who you spoke to but it surely was not me. I expect a call or I will cancel all my contacts with Vodacom.
LT
Lelanie T's update29 Mar 2023, 15:34
Reviewer Update
No one has been in touch with me. So I really do not know who you spoke to but it surely was not me. I expect a call or I will cancel all my contacts with Vodacom.