BS
Bernard S
1 reviews | Active since May 2018
20 Dec 2018, 07:42
Vodacom Poor Reception
Vodacom have poor reception in Sasolburg and Vanderbijlpark area, some times it show 3g / 4g but are not even able to send sms or whatapp..... I had a contract with them now for 14 years, busy testing cellC and MTN sim, both are doing much better for my area and is costing much less than vodacom.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
20 Dec 2018, 08:19Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Dec 2018, 08:19
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Dec 2018, 10:36Dear Bernard,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have escalated your query to our Network Team for assistance. Your SR reference number is S4-WUW2Q-QJTE0.
You will be contacted with feedback within 24 to 48 hours. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have escalated your query to our Network Team for assistance. Your SR reference number is S4-WUW2Q-QJTE0.
You will be contacted with feedback within 24 to 48 hours. Regards Consumer Website Team(SA)
Best regards,
Vodacom's reply20 Dec 2018, 10:36
Official
Dear Bernard,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have escalated your query to our Network Team for assistance. Your SR reference number is S4-WUW2Q-QJTE0.
You will be contacted with feedback within 24 to 48 hours. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have escalated your query to our Network Team for assistance. Your SR reference number is S4-WUW2Q-QJTE0.
You will be contacted with feedback within 24 to 48 hours. Regards Consumer Website Team(SA)
Best regards,