GVdW
Gerhard Van der Westhuizen

1 reviews | Active since Apr 2015

28 Apr 2015, 10:19

Vodacom - Poor reception

My company has an account with Vodacom with 4 phones and between these phones we spend thousands of Rand with Vodacom each month. Since November 2014. I am conducting most of my business from home. Since November 2014 I am complaining with Vodacom that the reception is so bad at that I have to stand outside my house to make calls. I received all sorts of promises but no reaction. Now after 6 months I am told that a new tower is required, but they can not say when it will be erected. In the meantime, I have to pay a third party to provide me with a booster if I so wish. Worst of all: I am not living in the sticks. My house is in Midstream just south of Centurion.

0
Replies (1)
Vodacom
Vodacom's reply29 Apr 2015, 08:16
Official
Hello gwest,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team

Best regards,