cK
cAROL K
1 reviews | Active since Jun 2017
02 Jun 2017, 08:13
Vodacom poor quality client services
<p>I ugraded my contract with Vodacom on the 1 May 2017 ,more then a month later the migration of the contract still has been done and to activate a call line identity has taken me 72 hours...I have been phoning the call cente sinve Wednesday 31 May 2017 and still my problems has not been solved.</p>
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Vodacom's replyOfficial
02 Jun 2017, 08:33
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Jun 2017, 08:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,