JR
Japie R

1 reviews | Active since Mar 2015

17 Aug 2020, 15:06

VODACOM - Poor, Poor, absolutely POOR SERVICE DELIVERY!!!!

Tarkastad Eastern Cape - Bad service delivery!! 2 days without Vodacom signal. No incoming or outgoing calls. Business and personal communication standstill! How is this possible!? This is not the 1st, 2nd or 4th time, it happens ever so often that we've become accustomed with the bad service and celphone comms in town! But every end of the month we are expected to pay our bills without any compensation?! If this isn't contract break, then I don't know what is!? And all Vodacom says is the are sorry, they weren't aware of any problems!! Bull****!!

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Replies (1)
Vodacom
Vodacom's reply17 Aug 2020, 16:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team