KN
Kigan N

1 reviews | Active since Nov 2023

14 Feb 2022, 13:55

VODACOM - POOR + PATHETIC SERVICE

VODACOM AND SUNNINGHILL - ABSOLUTELY HOPELESS SERVICE

Almost a week has gone by and those bunch of idiots from the CEO to the ground cannot even take the responsibility of porting a number from another service provider correctly. A cost of a sim card is a rand or under R5. Sunninghill store charges R30 ---- What a waste? They hide themselves under the tables to avoid coming into contact with the customers. One of the CEO's boys emailed saying that he will resolve this last Friday. As of today nothing happened. The entire vodacom ceo, staff and the porting department are on a permanent holiday. Xoliswa Matele , Executive Client Liaison Office, CEO's office totally ***********. They should rather just shut the entire company down.

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Replies (1)
Vodacom
Vodacom's reply14 Feb 2022, 16:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team