Vodacom poor network and poor customer service

<p>The past seven days I noticed that some of my apps were unable to connect to the mobile network, I went to a Vodacom store at the mall of Africa who indicated that I was being migrated to a new data base and that they could not assist because my profile did not show active status, they promised to call me back but no response . I then called vodacom customercare who indicated that they will refer this matter for technical investigation and that I Will get a callback within 48hrswith a resolution, more than 48 hrs and still waiting. Then decided to go to vodaworld customer care, they put a different sim into my phone and all apps worked so it was not the phone, however they too could not assist indicating that I needed to wait for tech investigation. Really poor service, the ref number I got was : ********** 4298; </p> <p>Really no longer a customer centric organization </p>