ZM
Zandile M

1 reviews | Active since Aug 2018

17 Aug 2018, 15:23

Vodacom poor network

I have been struggling with vodacom network from midday today, and guess what im awaiting a job interview call but it seems there is no signal at all and no apology whatsoever from vodacom , vodacom forever pathetic and disgusting

0
Replies (2)
Vodacom
Vodacom's reply17 Aug 2018, 19:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply20 Aug 2018, 09:28
Official

Good day

Thank you for taking the time to raise your complaint with our team.

I have now handed your query with Service Request number EC-1KM9-3J2TAE over to our Network Co-coordinators for further assistance and they will make contact with you soonest.

We do apologise for the inconvenience caused to you.

Regards

Consumer Website Team