FW
Frank W

1 reviews | Active since Jun 2015

13 Jul 2015, 11:11

Vodacom Poor internet and other services

I am fed up with Vodacom's poor internet service and other problems I have been having for the last couple of months. I cannot access my Vodacom e/mails at times. Just get a pink note saying sorry we have technical a problem. The CEO of Vodacom refuses to receive calls from irate customers. PATHETIC SERVICE!!!!<br> The internet is so slow that it wastes valuable production time. How much longer do we have to put up with this take it or leave it attitude. I pay my account and receive frustrations instead. SISSS MAN! I WILL CONTINUE COMPLAINING UNTIL I GET WHAT I PAY FOR. BEEN A CLIENT FOR 16 YEARS AND THIS IS WHAT YOU GET??!!

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Replies (1)
Vodacom
Vodacom's reply13 Jul 2015, 12:00
Official
Hello Frankwileman,

Thank you for the posting.

This matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team