EB
Emily B
1 reviews | Active since Dec 2020
30 Dec 2020, 12:37
Vodacom poor fibre service - not recommended
I app**** for the new Vodacom fibre deals. Vodacom was very quick to sell the product . But installation was rejected as they said I lived in a complex which was not so. I eventually got the fibre installed 3 weeks later. Then I called Vodacom to do the final connection they said it will take 24 hours I called every day and Vodacom keep telling me to wait another 24 hours. It is almost two weeks now and my WiFi is still not connected . It’s very bad service I dont recommend the Vodacom fibre service deals . I am still not connected.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
30 Dec 2020, 13:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Dec 2020, 13:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
