Vodacom Poor Fibre Service

I signed a contract with Vodacom while my fibre lines were being laid. They gave me a 100gb LTE line as an interim connection. Since the lines have been installed Vodacom have refused to get my fibre service going. I've called them 5 times with everytime a promise to get back to me with no avail. The person Butemulo who was supposed to be handling my installation does not reply emails, messages and not answer calls. I've been with Vodacom for 16 years and didn't ever mind payment slightly because I felt it was excellent service but damn they have really been pathetic lately. I called again today to ask to speak to a supervisor or manager, they said the call was logged and he will calle back shortly..... Well guess the manager is ghosting the clients as well. Its always much easier to get sales but never easy for services after the sale is done, coz they were very profieint in getting my service done for me, making sure I get the contract signed but now, ******* service. There are many cheaper fibre service providers out there, I recommend you rather go cheaper then pay more for Telkom like service.