HP
Hennie P

1 reviews | Active since Feb 2016

24 Apr 2026, 14:06

Vodacom poor Data internet service.

Since I stopped mostly contract and start pay as you go. I experience problems with internet reception, even if I am close to the vodacom towers. My wife who still have a contract has excellent data reception. I contacted Vodacom on 135 and was informed that I must rather use the *135# to purchase data. He refund me for the loss I had and when I purchased data from *135# it worked perfectly. It seems to be a problem any other way. I then reciently bought data from my Vodacom app. Same thing happened, I could not connect to internet. It seems to me Vodacom try force us on a monthly subscription. I am considering to move over to another Mobile Company.

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Replies (1)
Vodacom
Vodacom's reply25 Apr 2026, 09:19
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team