1 reviews | Active since May 2016

26 May 2016, 07:15

VODACOM - POOR CUSTOMER SERVICE & WHITE COLLAR THEIVES

<p>I have been trying to cancel my month to month contract with Vodacom from the 22 February to date the contract has not been cancelled but been told several times by Manager Goodman & Riyaaz at Eastgate branch that this has been actioned. My account has been debited every month since March, I even had my number ported to my new network a month ago and I am still getting billed by vodacome for a service I have not used for a month. This is day light ******* I want my money refunded to me and this contract cancelled before i take legal action against Vodacom!!!</p>

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Replies (2)
Vodacom
Vodacom's reply26 May 2016, 08:55
Official
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team
's update27 May 2016, 08:36
Reviewer Update
I have not had a response?