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imraan S
1 reviews | Active since Feb 2015
28 Feb 2015, 10:06
VODACOM POOR CUSTOMER SERVICE, OVER BILLING
Poor customer service from Vodacom, i cancelled my upgrade yet my account has been debited twice in one month with amounts of R249 and R514 which is unacceptable, i phoned them few weeks ago they have said that they will refund me within 3 days and i am still waiting after a few weeks which is highly unacceptable
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Vodacom's replyOfficial
02 Mar 2015, 13:46Hello imraan.suleman,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply02 Mar 2015, 13:46
Official
Hello imraan.suleman,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team