CB
Cobus B

1 reviews | Active since May 2016

18 May 2016, 14:14

Vodacom poor customer service delivery and false promises

<p>Vodacom launched a new deal in the beginning of this month that consists of the LG G5 smart phone plus the LG Urbane watch 2.0. Surly if they advertise the deal they should have stock on all items. I took the deal on the second of May and still have not yet received my watch. Why advertise if you are not prepared for the demand? The employee’s at the shops doesn’t know what is going on so they can't help me. No one seems to have an answer when the stock will be available.</p>

0
Replies (2)
Vodacom
Vodacom's reply19 May 2016, 05:31
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team
CB
Cobus B's update23 May 2016, 12:04
Reviewer Update
Still no response.