Vodacom poor customer service

Vodacom doesn't even deserve the star given above, all my cellphone numbers on the contract with Vodacom were deleted from the system, apparently for no good reason stating that it was a mistake since my account was up to date and they apologize for that but 2 cellphone numbers were re-activated and one number was left behind.

I called to ask why the other number was not activated same story sorry we apologize we will re-activate it within 24 hours is been all most 5 weeks now, calling them almost every fourth day in regard to the activation of another number ***, the same thing again and again from their call support center agents can we log a call to the back end office for re-activation, we can see it on the system its been log

Funny, I pay for these services but I can't utilize all of them. I don't know what to do anymore, even though Vodacom majority of staff don't have the courtesy of calling back with a response to my query.

The person who causes all this mess and frustration I'm going through is Prince Tshabalala a supervisor from the accounts administration unit at Vodacom.

Please assist me to re-activate this number from Vodacom ***, People of South Africa need to think twice before taking a contract with Vodacom because almost 87% of staff members don't understand or have customer ethics they have a bad attitude towards customers and don't even know how to resolve a complaint in time at a level branches and head office