JJVZ
Jacques Johannes Van Zyl
1 reviews | Active since Apr 2020
30 Apr 2020, 14:55
Vodacom poor customer service
I've been waiting for a upgrade phone for a week now. Online upgrades are supposed to be next day delivery according to vodacom. Now I have to wait another week. This is unacceptable.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
01 May 2020, 07:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 May 2020, 07:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team